Monitors the timeliness and quality of the referral process
Characteristics
COORDINATED
Component
Appropriate dental referrals
Measure Concept
Effective communication and monitoring regarding referrals between generalists and specialists
Descriptions
The practice assesses the response received from the consulting/specialty provider and evaluates whether the response was timely and provided appropriate information about the patient's diagnosis and treatment plan. The practice bases its definition of timely on patient need.
Measure or Standard
Standard
Populations
Not specified or not applicable
Level of Measure
Practice/Health Center
Data Source
Documented process; Evidence of implementation
Measure Identification
NCQA 2017 PCMH standards
Developer/Steward
National Committee for Quality Assurance (NCQA)
Stage of Development/Use
Accreditation