Patient-Centered Dental Home: Clearinghouse of Existing Oral Health Quality Indicators


Has regular patient care team meetings or a structured communication process focused on individual patient care

Characteristics
Measures Not Included in PCDH Framework

Component
Not applicable

Measure Concept
Not categorized

Descriptions
The practice maintains a structured communciation process, sharing information about patients, care needs, concerns for the day and other information that encourages efficient patient care and practice flow. The process may include tasks or messages in the medical record, regular email exchanges, or notes on the schedule about a patient and the roles of the clinician or team leader and others in the communication process. Consistent care-team meetings (such as huddles) provide a forum for practice staff to communicate about upcoming appointments, patient needs and workflow updates.

Measure or Standard
Standard

Populations
Not specified or not applicable

Level of Measure
Practice/Health Center

Data Source
Documented process; Evidence of implementation

Measure Identification
NCQA 2017 PCMH standards

Developer/Steward
National Committee for Quality Assurance (NCQA)

Stage of Development/Use
Accreditation

Measure Endorsement