Patient-Centered Dental Home: Clearinghouse of Existing Oral Health Quality Indicators


Comfort During Treatment

Characteristics
PATIENT- AND FAMILY-CENTERED

Component
Cultural competence

Measure Concept
Accommodating of patient preferences

Descriptions
This measure assesses the percentage of adult dental plan patients who indicated how often ("Never," "Sometimes," "Usually," or "Always") their dentists or dental staff did everything the could to help them feel as comfortable as possible during dental treatment. Numerator: The number of "Never," "Sometimes," "Usually," or "Always" responses to the question "How often did the dentists or dental staff do everything they could to help you feel as comfortable as possible during your dental work?" Denominator: Number of dental plan patients age 18 years and older who answered the question on the CAHPS Dental Plan Survey

Measure or Standard
Measure

Populations
Adults

Level of Measure
Program/Plan

Data Source
Survey

Measure Identification
AHRQ/CAHPS

Developer/Steward
Agency for Healthcare Research and Quality (AHRQ)

Stage of Development/Use
AHRQ/CAHPS

Measure Endorsement