Descriptions
This measure assesses the percentage of adult dental plan patients who indicated how often ("Never," "Sometimes," "Usually," or "Always") their dentist and dental staff explained what they were doing while providing treatment
Numerator: The number of "Never," "Sometimes," "Usually," or "Always" responses to the question "How often did the dentists or dental staff explain what they were doing while treating you?"
Denominator: Number of dental plan patients age 18 years and older who answered the question on the CAHPS Dental Plan Survey