Patient-Centered Dental Home: Clearinghouse of Existing Oral Health Quality Indicators


Uses information about the population served by the practice to assess equity of access that considers health disparities

Characteristics
PATIENT- AND FAMILY-CENTERED

Component
Equitable care

Measure Concept
Assesses and addresses access and care disparities

Descriptions
Knowing whether groups of patients experiences differences in access to health care can help practices focus efforts to address the inequity. The practice evaluates whether identified disparities demonstrate differences in access to care. An example of how a practice may demonstrate this is through a report of how an identified group of patients has lower rates of access to same day appointments, higher no show rates, greater ER use, or lower satisfaction with access than the general patient population. Healthy People 2020 defines health disparity as "a particular type of health difference that is closely linked with social, economic, and/or environmental disadvantage. Health disparities adversely affect groups of people who have systematically experienced greater obstacles to health based on their racial or ethnic group; religion; socioeconomic status; gender; age; mental health; cognitive, sensory, or physical disability; sexual orientation or gender identity; geographic location; or other characteristics historically linked to discrimination or exclusion."

Measure or Standard
Standard

Populations
Not specified or not applicable

Level of Measure
Practice/Health Center

Data Source
Evidence of implementation

Measure Identification
NCQA 2017 PCMH standards

Developer/Steward
National Committee for Quality Assurance (NCQA)

Stage of Development/Use
Accreditation

Measure Endorsement