Assesses the usefulness of identified community support resources
Characteristics
PATIENT- AND FAMILY-CENTERED
Component
Individualized care
Measure Concept
Supports and promotes patient self-management/self-care
Descriptions
The practice assesses the usefulness of resources by requesting and reviewing feedback from patients/families/caregivers about community referrals. Community referrals differ from clinical referrals, but may be tracked using the same system.
When a practice's patients have unmet social needs, the practice can refer patients to useful community support resources. Meeting the patient's social needs supports their self-management and reduces barriers to care.
Measure or Standard
Standard
Populations
Not specified or not applicable
Level of Measure
Practice/Health Center
Data Source
Evidence of implementation
Measure Identification
NCQA 2017 PCMH standards
Developer/Steward
National Committee for Quality Assurance (NCQA)
Stage of Development/Use
Accreditation