Provides a written care plan to the patient/family/caregiver for patients identified for care management
Characteristics
PATIENT- AND FAMILY-CENTERED
Component
Sensitive to health literacy
Measure Concept
Patient communications appropriate to patient population needs and understandability
Descriptions
The practice provides the patient's written care plan to the patient/family/caregiver. The practice may tailor the written care plan to accommodate the patient's health literacy and language preference. (i.e., the patient version may use different words or formats from the version used by the practice team).
Measure or Standard
Standard
Populations
Not specified or not applicable
Level of Measure
Practice/Health Center
Data Source
Evidence of implementation
Measure Identification
NCQA 2017 PCMH standards
Developer/Steward
National Committee for Quality Assurance (NCQA)
Stage of Development/Use
Accreditation