Patient-Centered Dental Home: Clearinghouse of Existing Oral Health Quality Indicators


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Patient recommendation of health center to family and friends

Characteristics
QUALITY- AND SAFETY-FOCUSED
Component
Patient-reported outcomes and patient experience indicators
Measure Concept
Recommendation to family and friends
Descriptions
Percentage of patients who have completed a satisfaction survey and would recommend the health center's services to their family and friends Numerator: # of patients that indicate they would recommend the health center services to family and friends Denominator: # of patients who complete a satisfaction survey
Measure or Standard
Measure
Populations
Children and Adults
Level of Measure
Practice/Health Center
Data Source
Survey
Measure Identification
NNOHA Dental Dashboard
Developer/Steward
National Network for Oral Health Access (NNOHA)
Stage of Development/Use
NNOHA Dental Dashboard
Measure Endorsement