QUALITY- AND SAFETY-FOCUSED

Patient-reported outcomes and patient experience indicators

Satisfaction with dental team

This composite measure is used to assess the percentage of adult dental plan patients who indicated how often ("Never," "Sometimes," "Usually," or "Always") they had a good experience with care from dentists and staff Numerator: The number of "Never," "Sometimes," "Usually," or "Always" responses on the "Care from Dentists and Staff" questions Denominator: Number of dental plan patients age 18 years and older who answered the question on the CAHPS Dental Plan Survey.

Measure

Adults

Program/Plan

Survey

AHRQ/CAHPS

Agency for Healthcare Research and Quality (AHRQ)

AHRQ/CAHPS