Descriptions
This measure assesses the percentage of adult dental plan patients who indicated how often ("Never," "Sometimes," "Usually," or "Always") their dentist explained things in a way that was easy to understand.
Numerator: The number of "Never," "Sometimes," "Usually," or "Always" responses to the question "How often did your regular dentist explain things in a way that was easy to understand?"
Denominator: Number of dental plan patients age 18 years and older who answered the question on the CAHPS Dental Plan Survey