QUALITY- AND SAFETY-FOCUSED

Patient-reported outcomes and patient experience indicators

Satisfaction with timeliness of needed dental care

This composite measure is used to assess the percentage of adult dental plan patients who indicated how often ("Never," "Sometimes," "Usually," or "Always") or whether or not ("Definitely Yes," "Somewhat Yes," "Somewhat No," or "Definitely No") they had a good experience with access to dental care. Numerator: The number of "Never," "Sometimes," "Usually," or "Always" responses and "Definitely Yes," "Somewhat Yes," "Somewhat No," or "Definitely No" responses on the "Access to Dental Care" questions Denominator: Number of dental plan patients age 18 years and older who answered the question on the CAHPS Dental Plan Survey.

Measure

Adults

Program/Plan

Survey

DQA Starter Set Measures Environmental Scan (2012); NQF Environmental Scan (2012)

Agency for Healthcare Research and Quality (AHRQ)

AHRQ/CAHPS