Patient-Centered Dental Home: Clearinghouse of Existing Oral Health Quality Indicators

601 Measure/Standard Results

Characteristic
Title
ACCESSIBLEAccommodatingExtended clinic hoursProvides routine and urgent appointments outside regular business hours to meet identified patient needsNational Committee for Quality Assurance (NCQA)
ACCESSIBLEAccommodatingUser-friendly system for patient requests (e.g., appointment making, prescription refills)Has a secure electronic system for appointment requests, prescription refills, referrals and test resultsNational Committee for Quality Assurance (NCQA)
ACCESSIBLEAccommodatingUser-friendly system for patient requests (e.g., appointment making, prescription refills)Has a secure electronic system for two-way communication to provide timely clinical adviceNational Committee for Quality Assurance (NCQA)
ACCESSIBLEAccommodatingUser-friendly system for patient requests (e.g., appointment making, prescription refills)Provides scheduled routine or urgent appointments by telephone or other technology-supported mechanismsNational Committee for Quality Assurance (NCQA)
ACCESSIBLEAccommodatingUser-friendly system for patient requests (e.g., appointment making, prescription refills)Provides timely clinical advice by telephoneNational Committee for Quality Assurance (NCQA)
ACCESSIBLEAdequate provider network [SYSTEM-LEVEL ONLY]Dentist availability/workforce supply (e.g., dentist-to-population ratios, travel time and distance, ease of finding a dentist) [SYSTEM-LEVEL ONLY]Adequacy of Provider Network for Primary Care Dentists
ACCESSIBLEAdequate provider network [SYSTEM-LEVEL ONLY]Dentist availability/workforce supply (e.g., dentist-to-population ratios, travel time and distance, ease of finding a dentist) [SYSTEM-LEVEL ONLY]Contribution of Safety Net Providers
ACCESSIBLEAdequate provider network [SYSTEM-LEVEL ONLY]Dentist availability/workforce supply (e.g., dentist-to-population ratios, travel time and distance, ease of finding a dentist) [SYSTEM-LEVEL ONLY]Dental plan members' ratings of how easy it was for them to find a dentistAgency for Healthcare Research and Quality (AHRQ)
ACCESSIBLEAdequate provider network [SYSTEM-LEVEL ONLY]Dentist availability/workforce supply (e.g., dentist-to-population ratios, travel time and distance, ease of finding a dentist) [SYSTEM-LEVEL ONLY]Dental Providers in Underserved Areas
ACCESSIBLEAdequate provider network [SYSTEM-LEVEL ONLY]Dentist availability/workforce supply (e.g., dentist-to-population ratios, travel time and distance, ease of finding a dentist) [SYSTEM-LEVEL ONLY]Dentist Availability for ChildrenQuality Measurement, Evaluation, Testing, Review and Implementation Consortium (QMETRIC)
ACCESSIBLEAdequate provider network [SYSTEM-LEVEL ONLY]Dentist availability/workforce supply (e.g., dentist-to-population ratios, travel time and distance, ease of finding a dentist) [SYSTEM-LEVEL ONLY]Dentist Availability for Medicaid MembersDelta Dental
ACCESSIBLEAdequate provider network [SYSTEM-LEVEL ONLY]Dentist availability/workforce supply (e.g., dentist-to-population ratios, travel time and distance, ease of finding a dentist) [SYSTEM-LEVEL ONLY]Dentists who are board certifiedDelta Dental
ACCESSIBLEAdequate provider network [SYSTEM-LEVEL ONLY]Dentist availability/workforce supply (e.g., dentist-to-population ratios, travel time and distance, ease of finding a dentist) [SYSTEM-LEVEL ONLY]Patients' perceived unmet need for dental care
ACCESSIBLEAdequate provider network [SYSTEM-LEVEL ONLY]Dentist availability/workforce supply (e.g., dentist-to-population ratios, travel time and distance, ease of finding a dentist) [SYSTEM-LEVEL ONLY]Ratio of Dental Providers Available by Region and Percent of FTE Reporting Seeing MedicaidOregon Health Authority
ACCESSIBLEAdequate provider network [SYSTEM-LEVEL ONLY]Dentist availability/workforce supply (e.g., dentist-to-population ratios, travel time and distance, ease of finding a dentist) [SYSTEM-LEVEL ONLY]Unmet Oral Health Care Needs in Special Populations
ACCESSIBLEAffordable [SYSTEM-LEVEL ONLY]Unmet need due to costPopulation unable to get needed dental care due to costCenters for Disease Control and Prevention (CDC)
COORDINATEDAppropriate dental referralsEffective communication and monitoring regarding referrals between generalists and specialistsConsiders available performance information on consultants/specialists when making referralsNational Committee for Quality Assurance (NCQA)
COORDINATEDAppropriate dental referralsEffective communication and monitoring regarding referrals between generalists and specialistsDocuments co-management arrangements in the patient's medical recordNational Committee for Quality Assurance (NCQA)
COORDINATEDAppropriate dental referralsEffective communication and monitoring regarding referrals between generalists and specialistsIdentifies the specialists/specialty types frequently used by the practiceNational Committee for Quality Assurance (NCQA)
COORDINATEDAppropriate dental referralsEffective communication and monitoring regarding referrals between generalists and specialistsMonitors the timeliness and quality of the referral processNational Committee for Quality Assurance (NCQA)