Patient-Centered Dental Home: Clearinghouse of Existing Oral Health Quality Indicators

601 Measure/Standard Results

Characteristic
Title
PATIENT- AND FAMILY-CENTEREDCultural competenceProvider training in cultural competencyLinguistically and Culturally Appropriate CareOregon Health Authority
ACCESSIBLEAdequate provider network [SYSTEM-LEVEL ONLY]Dentist availability/workforce supply (e.g., dentist-to-population ratios, travel time and distance, ease of finding a dentist) [SYSTEM-LEVEL ONLY]Ratio of Dental Providers Available by Region and Percent of FTE Reporting Seeing MedicaidOregon Health Authority
Measures Not Included in PCDH FrameworkNot applicableOral evaluation/ examination Mental, physical, and dental health assessments within 60 days for children in DHS custodyOregon Health Authority
Measures Not Included in PCDH FrameworkNot applicableUse of diverse provider types for needed care and maintenance supportOral Health Assessments in Primary Care for Children aged 0-6 yearsOregon Health Authority
Measures Not Included in PCDH FrameworkNot applicableUse of diverse provider types for needed care and maintenance supportPrimary Care Providers Offering Oral Health ServicesOregon Health Authority
COMPREHENSIVEPrevention and wellness focusedRisk assessment/ documentationRisk Assessment of All Dental PatientsNational Network for Oral Health Access (NNOHA)
CONTINUOUSUsual source of careCare continuityRecall RatesNational Network for Oral Health Access (NNOHA)
Measures Not Included in PCDH FrameworkNot applicableCharges Gross Charges (production) per EncounterNational Network for Oral Health Access (NNOHA)
Measures Not Included in PCDH FrameworkNot applicableEncounter rate Encounters per HourNational Network for Oral Health Access (NNOHA)
Measures Not Included in PCDH FrameworkNot applicableFinancing Direct Cost per VisitNational Network for Oral Health Access (NNOHA)
Measures Not Included in PCDH FrameworkNot applicableNo shows No ShowsNational Network for Oral Health Access (NNOHA)
Measures Not Included in PCDH FrameworkNot applicableUse of diverse provider types for needed care and maintenance supportOral Evaluation and/or Risk Assessment of all Primary Care PatientsNational Network for Oral Health Access (NNOHA)
PATIENT- AND FAMILY-CENTEREDIndividualized careSupports and promotes patient self-management/self-careSelf-Management Goal ReviewNational Network for Oral Health Access (NNOHA)
PATIENT- AND FAMILY-CENTEREDIndividualized careSupports and promotes patient self-management/self-careSelf-Management Goal Setting National Network for Oral Health Access (NNOHA)
QUALITY- AND SAFETY-FOCUSEDClinical outcomesCaries at recallCaries at RecallNational Network for Oral Health Access (NNOHA)
QUALITY- AND SAFETY-FOCUSEDPatient-reported outcomes and patient experience indicatorsRecommendation to family and friendsPatient recommendation of health center to family and friendsNational Network for Oral Health Access (NNOHA)
ACCESSIBLEAccommodatingExtended clinic hoursProvides routine and urgent appointments outside regular business hours to meet identified patient needsNational Committee for Quality Assurance (NCQA)
ACCESSIBLEAccommodatingUser-friendly system for patient requests (e.g., appointment making, prescription refills)Has a secure electronic system for appointment requests, prescription refills, referrals and test resultsNational Committee for Quality Assurance (NCQA)
ACCESSIBLEAccommodatingUser-friendly system for patient requests (e.g., appointment making, prescription refills)Has a secure electronic system for two-way communication to provide timely clinical adviceNational Committee for Quality Assurance (NCQA)
ACCESSIBLEAccommodatingUser-friendly system for patient requests (e.g., appointment making, prescription refills)Provides scheduled routine or urgent appointments by telephone or other technology-supported mechanismsNational Committee for Quality Assurance (NCQA)