Index - Client Portal

Patient-Centered Dental Home: Clearinghouse of Existing Oral Health Quality Indicators

601 Measure/Standard Results

Characteristic	Component	Measure Concept	Title	Developer/Steward
ACCESSIBLE	Timely	Timely access for emergency care	Provides same-day appointments for routine and urgent care to meet identified patient needs	National Committee for Quality Assurance (NCQA)
ACCESSIBLE	Timely	Timely access for routine/ preventive care	Assesses performance on availability of major appointment types to meet patient needs and preferences for access	National Committee for Quality Assurance (NCQA)
ACCESSIBLE	Timely	Timely access for routine/ preventive care	Provides same-day appointments for routine and urgent care to meet identified patient needs	National Committee for Quality Assurance (NCQA)
ACCESSIBLE	Timely	Timely access for routine/ preventive care	Provides scheduled routine or urgent appointments by telephone or other technology-supported mechanisms	National Committee for Quality Assurance (NCQA)
ACCESSIBLE	Timely	Timely access for routine/ preventive care	Sets goals and acts to improve on availability of major appointment types to meet patient needs and preferences	National Committee for Quality Assurance (NCQA)
ACCESSIBLE	Timely	Timely access for routine/ preventive care	Time to third next available appointment	Wisconsin Collaborative for Healthcare Quality
ACCESSIBLE	Timely	Timely access for routine/preventive care	Dental plan members' experiences with getting dental appointments as soon as wanted	Agency for Healthcare Research and Quality (AHRQ)
ACCESSIBLE	Timely	Timely access for routine/preventive care	Dental plan members' experience with how often they had to spend more than 15 minutes in the waiting room	Agency for Healthcare Research and Quality (AHRQ)
ACCESSIBLE	Timely	Timely access for routine/preventive care	Dental plan members' experience with how often they were told why there was a delay when waiting more than 15 minutes for an appointment	Agency for Healthcare Research and Quality (AHRQ)
ACCESSIBLE	Timely	Timely access for routine/preventive care	Dental plan members' experiences with access to dental care	Agency for Healthcare Research and Quality (AHRQ)
ACCESSIBLE	Timely	Timely access for routine/preventive care	Parents' perception that child's treatment was provided in a timely manner
ACCESSIBLE	Timely	Timely access for routine/preventive care	Parents' satisfaction with the time it took to schedule a dental appointment for their child
ACCESSIBLE	Timely	Timely access for routine/preventive care	Patient satisfaction with the amount of time spent in the waiting room
ACCESSIBLE	Timely	Timely access for specialist care [SYSTEM-LEVEL ONLY]	Dental plan members' experience with getting an appointment with a dental specialist	Agency for Healthcare Research and Quality (AHRQ)
ACCESSIBLE	Timely	Timely access for specialist care [SYSTEM-LEVEL ONLY]	Radiation oncology: percentage of patients with squamous cell carcinoma (SCC) of the oral cavity, oropharynx, hypopharynx and larynx who wait longer than 6 weeks from their definitive surgery to commencing their radiotherapy, during the 6 month time period	Australian Council on Healthcare Standards (ACHS)
PATIENT- AND FAMILY-CENTERED	Shared decision making	Informed patient engagement in decision making	Adopts shared decision-making aids for preference-sensitive conditions	National Committee for Quality Assurance (NCQA)
PATIENT- AND FAMILY-CENTERED	Shared decision making	Informed patient engagement in decision making	Collaborates with the patient/family/caregiver to develop/implement a written care plan for complex patients transitioning into/out of the practice (e.g., from pediatric care to adult care)	National Committee for Quality Assurance (NCQA)
PATIENT- AND FAMILY-CENTERED	Shared decision making	Informed patient engagement in decision making	Establishes a person-centered care plan for patients identified for care management	National Committee for Quality Assurance (NCQA)
PATIENT- AND FAMILY-CENTERED	Shared decision making	Informed patient engagement in decision making	Involves patient/family/caregiver in quality improvement activities	National Committee for Quality Assurance (NCQA)
PATIENT- AND FAMILY-CENTERED	Shared decision making	Informed patient engagement in decision making	Patients/families/caregivers are involved in the practice's governance structure or on stakeholder committees	National Committee for Quality Assurance (NCQA)