Patient-Centered Dental Home: Clearinghouse of Existing Oral Health Quality Indicators

601 Measure/Standard Results

Characteristic
Title
Measures Not Included in PCDH FrameworkNot applicableOut-of-pocket costsPremiums and out of pocket costs as a proportion of incomeAgency for Healthcare Research and Quality (AHRQ)
PATIENT- AND FAMILY-CENTEREDSensitive to health literacyPatient communications appropriate to patient population needs and understandabilityAssesses the language needs of its populationNational Committee for Quality Assurance (NCQA)
PATIENT- AND FAMILY-CENTEREDSensitive to health literacyPatient communications appropriate to patient population needs and understandabilityAssesses understanding and provides education, as needed, on new prescriptions for more than 50 percent of patients/families/caregiversNational Committee for Quality Assurance (NCQA)
PATIENT- AND FAMILY-CENTEREDSensitive to health literacyPatient communications appropriate to patient population needs and understandabilityEvaluates patient population demographics/communication preferences/health literacy to tailor development and distribution of patient materials National Committee for Quality Assurance (NCQA)
PATIENT- AND FAMILY-CENTEREDSensitive to health literacyPatient communications appropriate to patient population needs and understandabilityHas a process for informing patients/families/caregivers about the role of the medical home and provides patients/families/caregivers materials that contain the informationNational Committee for Quality Assurance (NCQA)
PATIENT- AND FAMILY-CENTEREDSensitive to health literacyPatient communications appropriate to patient population needs and understandabilityProvides a written care plan to the patient/family/caregiver for patients identified for care managementNational Committee for Quality Assurance (NCQA)
Measures Not Included in PCDH FrameworkNot applicablePatient satisfaction with dental plan Dental plan members' experiences: adult dental plan members' ratings of their dental planAgency for Healthcare Research and Quality (AHRQ)
Measures Not Included in PCDH FrameworkNot applicablePatient satisfaction with dental plan Patient experience: parents' rating of child's dental plan
QUALITY- AND SAFETY-FOCUSEDContinuous quality improvement processesPerformance assessment and improvementAchieves improved performance on at least one measure of disparities in care or serviceNational Committee for Quality Assurance (NCQA)
QUALITY- AND SAFETY-FOCUSEDContinuous quality improvement processesPerformance assessment and improvementAchieves improved performance on at least two performance measuresNational Committee for Quality Assurance (NCQA)
QUALITY- AND SAFETY-FOCUSEDContinuous quality improvement processesPerformance assessment and improvementAssesses health disparities using performance data stratified for vulnerable populations related to clinical quality and patient experienceNational Committee for Quality Assurance (NCQA)
QUALITY- AND SAFETY-FOCUSEDContinuous quality improvement processesPerformance assessment and improvementAssesses performance on availability of major appointment types to meet patient needs and preferences for accessNational Committee for Quality Assurance (NCQA)
QUALITY- AND SAFETY-FOCUSEDContinuous quality improvement processesPerformance assessment and improvementAssesses the access needs and preferences of the patient populationNational Committee for Quality Assurance (NCQA)
QUALITY- AND SAFETY-FOCUSEDContinuous quality improvement processesPerformance assessment and improvementIdentifies the specialists/specialty types frequently used by the practiceNational Committee for Quality Assurance (NCQA)
QUALITY- AND SAFETY-FOCUSEDContinuous quality improvement processesPerformance assessment and improvementImplements clinical decision support following evidence-based guidelines for careNational Committee for Quality Assurance (NCQA)
QUALITY- AND SAFETY-FOCUSEDContinuous quality improvement processesPerformance assessment and improvementInvolves patient/family/caregiver in quality improvement activitiesNational Committee for Quality Assurance (NCQA)
QUALITY- AND SAFETY-FOCUSEDContinuous quality improvement processesPerformance assessment and improvementMonitors at least five measures across four categories of clinical quality measuresNational Committee for Quality Assurance (NCQA)
QUALITY- AND SAFETY-FOCUSEDContinuous quality improvement processesPerformance assessment and improvementMonitors at least two measures of resource stewardshipNational Committee for Quality Assurance (NCQA)
QUALITY- AND SAFETY-FOCUSEDContinuous quality improvement processesPerformance assessment and improvementMonitors patient experience through quantitative data and qualitative dataNational Committee for Quality Assurance (NCQA)
QUALITY- AND SAFETY-FOCUSEDContinuous quality improvement processesPerformance assessment and improvementMonitors the timeliness and quality of the referral processNational Committee for Quality Assurance (NCQA)