601 Measure/Standard Results
Characteristic | Title | |||
|---|---|---|---|---|
| PATIENT- AND FAMILY-CENTERED | Cultural competence | Provider training in cultural competency | Identifies and addresses population-level needs based on the diversity of the practice and the community | National Committee for Quality Assurance (NCQA) |
| PATIENT- AND FAMILY-CENTERED | Cultural competence | Provider training in cultural competency | Linguistically and Culturally Appropriate Care | Oregon Health Authority |
| PATIENT- AND FAMILY-CENTERED | Effective communication with patients | Provider communication about treatment | Assesses understanding and provides education, as needed, on new prescriptions for more than 50 percent of patients/families/caregivers | National Committee for Quality Assurance (NCQA) |
| PATIENT- AND FAMILY-CENTERED | Effective communication with patients | Provider communication about treatment | Dentist explains things in a way that is easy to understand | Agency for Healthcare Research and Quality (AHRQ) |
| PATIENT- AND FAMILY-CENTERED | Effective communication with patients | Provider communication about treatment | Dentist spent enough time | Agency for Healthcare Research and Quality (AHRQ) |
| PATIENT- AND FAMILY-CENTERED | Effective communication with patients | Provider communication about treatment | Dentist/dental staff explain care procedures | Agency for Healthcare Research and Quality (AHRQ) |
| PATIENT- AND FAMILY-CENTERED | Effective communication with patients | Provider communication about treatment | Percentage of caregivers who indicated their child's health care provider asked them which choice was best for their child | Agency for Healthcare Research and Quality (AHRQ) |
| PATIENT- AND FAMILY-CENTERED | Effective communication with patients | Provider communication about treatment | Percentage of caregivers who indicated their child's health care provider discussed the pros and cons of their child's treatment options | Agency for Healthcare Research and Quality (AHRQ) |
| PATIENT- AND FAMILY-CENTERED | Effective communication with patients | Provider communication about treatment | Percentage of caregivers who indicated their child's health care provider told them there was more than one choice for child's treatment or health care | Agency for Healthcare Research and Quality (AHRQ) |
| PATIENT- AND FAMILY-CENTERED | Effective communication with patients | Provider communication about treatment | Provides a written care plan to the patient/family/caregiver for patients identified for care management | National Committee for Quality Assurance (NCQA) |
| PATIENT- AND FAMILY-CENTERED | Effective communication with patients | Provider conveys respect for patients | Dentist treats with courtesy and respect | Agency for Healthcare Research and Quality (AHRQ) |
| PATIENT- AND FAMILY-CENTERED | Effective communication with patients | Provider listening | Dentist listens carefully | Agency for Healthcare Research and Quality (AHRQ) |
| PATIENT- AND FAMILY-CENTERED | Equitable care | Assesses and addresses access and care disparities | Achieves improved performance on at least one measure of disparities in care or service | National Committee for Quality Assurance (NCQA) |
| PATIENT- AND FAMILY-CENTERED | Equitable care | Assesses and addresses access and care disparities | Assesses health disparities using performance data stratified for vulnerable populations related to clinical quality and patient experience | National Committee for Quality Assurance (NCQA) |
| PATIENT- AND FAMILY-CENTERED | Equitable care | Assesses and addresses access and care disparities | Assesses the diversity (race, ethnicity, and one other aspect of diversity) of its population | National Committee for Quality Assurance (NCQA) |
| PATIENT- AND FAMILY-CENTERED | Equitable care | Assesses and addresses access and care disparities | Identifies and addresses population-level needs based on the diversity of the practice and the community | National Committee for Quality Assurance (NCQA) |
| PATIENT- AND FAMILY-CENTERED | Equitable care | Assesses and addresses access and care disparities | Sets goals and acts to improve disparities in care or services on at least one measure | National Committee for Quality Assurance (NCQA) |
| PATIENT- AND FAMILY-CENTERED | Equitable care | Assesses and addresses access and care disparities | The practice obtains feedback on experiences of vulnerable patient groups | National Committee for Quality Assurance (NCQA) |
| PATIENT- AND FAMILY-CENTERED | Equitable care | Assesses and addresses access and care disparities | Uses information about the population served by the practice to assess equity of access that considers health disparities | National Committee for Quality Assurance (NCQA) |
| PATIENT- AND FAMILY-CENTERED | Individualized care | Care recommendations based on patient level of risk for oral disease | Applies a comprehensive risk-stratification process for the entire patient panel in order to identify and direct resources appropriately | National Committee for Quality Assurance (NCQA) |