601 Measure/Standard Results
Characteristic | Title | |||
|---|---|---|---|---|
| QUALITY- AND SAFETY-FOCUSED | Continuous quality improvement processes | Performance assessment and improvement | Monitors at least five measures across four categories of clinical quality measures | National Committee for Quality Assurance (NCQA) |
| QUALITY- AND SAFETY-FOCUSED | Continuous quality improvement processes | Performance assessment and improvement | Monitors at least two measures of resource stewardship | National Committee for Quality Assurance (NCQA) |
| QUALITY- AND SAFETY-FOCUSED | Continuous quality improvement processes | Performance assessment and improvement | Monitors patient experience through quantitative data and qualitative data | National Committee for Quality Assurance (NCQA) |
| QUALITY- AND SAFETY-FOCUSED | Continuous quality improvement processes | Performance assessment and improvement | Monitors the timeliness and quality of the referral process | National Committee for Quality Assurance (NCQA) |
| QUALITY- AND SAFETY-FOCUSED | Continuous quality improvement processes | Performance assessment and improvement | Reports practice-level or individual clinician performance results publicly or with patients for measures reported by the practice | National Committee for Quality Assurance (NCQA) |
| QUALITY- AND SAFETY-FOCUSED | Continuous quality improvement processes | Performance assessment and improvement | Reports practice-level or individual clinician performance results within the practice for measures reported by the practice | National Committee for Quality Assurance (NCQA) |
| QUALITY- AND SAFETY-FOCUSED | Continuous quality improvement processes | Performance assessment and improvement | Sets goals and acts to improve disparities in care or services on at least one measure | National Committee for Quality Assurance (NCQA) |
| QUALITY- AND SAFETY-FOCUSED | Continuous quality improvement processes | Performance assessment and improvement | Sets goals and acts to improve on availability of major appointment types to meet patient needs and preferences | National Committee for Quality Assurance (NCQA) |
| QUALITY- AND SAFETY-FOCUSED | Continuous quality improvement processes | Performance assessment and improvement | Sets goals and acts to improve performance on at least one measure of resource stewardship | National Committee for Quality Assurance (NCQA) |
| QUALITY- AND SAFETY-FOCUSED | Continuous quality improvement processes | Performance assessment and improvement | Sets goals and acts to improve performance on at least one patient experience measure | National Committee for Quality Assurance (NCQA) |
| QUALITY- AND SAFETY-FOCUSED | Continuous quality improvement processes | Performance assessment and improvement | Sets goals and acts to improve performance on at least three categories of clinical quality measures | National Committee for Quality Assurance (NCQA) |
| QUALITY- AND SAFETY-FOCUSED | Continuous quality improvement processes | Performance assessment and improvement | The practice obtains feedback on experiences of vulnerable patient groups | National Committee for Quality Assurance (NCQA) |
| QUALITY- AND SAFETY-FOCUSED | Continuous quality improvement processes | Performance assessment and improvement | The practice uses a standardized, validated patient experience survey tool with benchmarking data available | National Committee for Quality Assurance (NCQA) |
| Measures Not Included in PCDH Framework | Not applicable | Patient satisfaction with dental plan | Dental plan members' experiences: adult dental plan members' ratings of their dental plan | Agency for Healthcare Research and Quality (AHRQ) |
| Measures Not Included in PCDH Framework | Not applicable | Patient satisfaction with dental plan | Patient experience: parents' rating of child's dental plan | |
| PATIENT- AND FAMILY-CENTERED | Sensitive to health literacy | Patient communications appropriate to patient population needs and understandability | Assesses the language needs of its population | National Committee for Quality Assurance (NCQA) |
| PATIENT- AND FAMILY-CENTERED | Sensitive to health literacy | Patient communications appropriate to patient population needs and understandability | Assesses understanding and provides education, as needed, on new prescriptions for more than 50 percent of patients/families/caregivers | National Committee for Quality Assurance (NCQA) |
| PATIENT- AND FAMILY-CENTERED | Sensitive to health literacy | Patient communications appropriate to patient population needs and understandability | Evaluates patient population demographics/communication preferences/health literacy to tailor development and distribution of patient materials | National Committee for Quality Assurance (NCQA) |
| PATIENT- AND FAMILY-CENTERED | Sensitive to health literacy | Patient communications appropriate to patient population needs and understandability | Has a process for informing patients/families/caregivers about the role of the medical home and provides patients/families/caregivers materials that contain the information | National Committee for Quality Assurance (NCQA) |
| PATIENT- AND FAMILY-CENTERED | Sensitive to health literacy | Patient communications appropriate to patient population needs and understandability | Provides a written care plan to the patient/family/caregiver for patients identified for care management | National Committee for Quality Assurance (NCQA) |